F A Q s
You can always reach out to us with any other questions!
Delivery
Can you provide an estimated delivery date?
Once your item has been shipped, you will receive a notification with all the shipping informaiton
Are there faster delivery options available?
We choose from multiple shipping carriers to provide you the best price and speed
Are there any countries/regions you don’t ship to?
Please contact us before ordering any items to be shipped internationally
Shipping
Do you ship via USPS, FedEx, DHL, etc.?
Yes! We choose between multiple carriers for the best price and speed.
Is the packaging eco-friendly, gift-wrapped, or branded?
Items will be carefully packaged to ensure they arrive safely. We try to be mindful about waste, so packaging will be recycled whenever possible.
Are there multiple options for speed and cost?
We will choose the best carrier for both speed and cost.
Returns
What items are eligible for return?
Incorrect items or items that do not meet expectation can be eligible for returns. Items damaged by shipping services are not eligible.
How many days do I have to return an item after delivery?
Please reach out to us within 24 hours of delivery to discuss returns.
What are the steps or link to request a return?
Please reach out to us at magpmineralsllc@gmail.com